Increasing effectiveness locally and becoming competitive globally
What is it?
In these difficult times, organisations have to face a double paradigm – increasing effectiveness and performance at local level to remain competitive, whilst leveraging growth, innovation and development at global level to reach new markets and attract talented people. Organisational strategy must embrace globalisation to succeed.
What is achieved?
A clear understanding of the impact of culture at individual, team and organisational levels with a roadmap for success
Self awareness and feedback on cultural sensitivity and cross-cultural adaptability
Tools and frameworks for resolving cross-cultural dilemmas and building teams across borders
An awareness of the impact of culture on strategy, leadership and management and levels of cultural impact
Teams develop their own code of conduct and monitor each other’s behaviour
How do we do it?
Our team of experienced consultants are multi-lingual and ethnically diverse and believe that cultural differences between people and the impact of culture on organisations is critical in today’s rapidly globalising world.
Our programmes focus on:
Cultural awareness. An understanding of culture and its’ impact on behaviour and decision making
Resolving cross-cultural dilemmas with a methodology for conflict resolution
Building teams across borders by overcoming differences in ways of working and succeeding in mergers and acquisitions
Train the trainer programmes which equip people with the knowledge and expertise required to cascade learning throughout the organisation
The four steps to successful multicultural understanding are:
Learn about others
Work together and communicate effectively
Revisit and re-evaluate
These steps will include any or all of the following:
A cultural survey and/or a thorough needs analysis
Setting up of legitimate channels of information
Selecting the right leadership team
Inspiring a genuine desire to learn and embrace other cultures
Determining where there are differences in priority of core values in other cultures
Implementing conflict resolution strategies before conflict arises
Encouraging teams to develop agreed behaviours, whilst exploring and reviewing options